American Express and Delta
American Express and Delta
American Express and Delta
American Express® - Delta® Training Site
American Express® - Delta® Training Site
(2024/2025)
(2024/2025)
Training needs change when products evolve. Our dynamic microsite helps remote sellers master essential credit card features and compliance standards—and sell with confidence.
Training needs change when products evolve. Our dynamic microsite helps remote sellers master essential credit card features and compliance standards—and sell with confidence.
Training needs change when products evolve. Our dynamic microsite helps remote sellers master essential credit card features and compliance standards—and sell with confidence.
Client
Client
American Express® - Delta® Training Site
American Express® - Delta® Training Site
Year
Year
(2024/2025)
(2024/2025)
Services
Services
Sales Training
Sales Training
,
,
Microsite
Microsite
,
,
Cobranding
Cobranding
Mission
Mission
Train remote sellers to sell a fully revamped co-brand card portfolio, quickly and compliantly.
The American Express-Delta Co-Brand team needed an engaging and effective self-service training solution - to help sellers understand and sell its revised card portfolio in key US airports.
Train remote sellers to sell a fully revamped co-brand card portfolio, quickly and compliantly.
The American Express-Delta Co-Brand team needed an engaging and effective self-service training solution - to help sellers understand and sell its revised card portfolio in key US airports.
Challenge
Challenge
Seven cards. Over 30 unique benefits.
When Delta SkyMiles evolved its leading SkyMiles loyalty program in 2023, each of the seven American Express-Delta card was reimagined in terms of its features and benefits. New and existing remote sellers, in airports across the US, had to be trained to understand each new card's benefits, how to sell it effectively, and stay in compliance with financial regulations.
Seven cards. Over 30 unique benefits.
When Delta SkyMiles evolved its leading SkyMiles loyalty program in 2023, each of the seven American Express-Delta card was reimagined in terms of its features and benefits. New and existing remote sellers, in airports across the US, had to be trained to understand each new card's benefits, how to sell it effectively, and stay in compliance with financial regulations.
Results
Results
The new interactive training site has helped reduce compliance issues and significantly increase benefit knowledge amongst sellers.
Together with American Express and Delta team members, we transformed static webinar content into a structured and intuitive, on-demand, learning experience. A unique approach helped sellers visually learn - and most importantly, remember - the diverse benefits and value proposition associated with each card.
The new interactive training site has helped reduce compliance issues and significantly increase benefit knowledge amongst sellers.
Together with American Express and Delta team members, we transformed static webinar content into a structured and intuitive, on-demand, learning experience. A unique approach helped sellers visually learn - and most importantly, remember - the diverse benefits and value proposition associated with each card.
/ Testimonial
"16 years is an incredible milestone, highlighting the natural synergies between an incredible brand like American Express and our amazing partners at Altitude."
"16 years is an incredible milestone, highlighting the natural synergies between an incredible brand like American Express and our amazing partners at Altitude."
"16 years is an incredible milestone, highlighting the natural synergies between an incredible brand like American Express and our amazing partners at Altitude."
American Express
American Express
/
Manager, Delta Co-Brand Acquisition Marketing
Ready to move your
B2B buyers forward?
Contact Altitude today to clarify your complex solutions—so your B2B audience quickly understands, trusts, and takes action.
Copyright © 2025 Altitude Management.
All rights reserved.
Ready to move your
B2B buyers forward?
Contact Altitude today to clarify your complex solutions—so your B2B audience quickly understands, trusts, and takes action.
Copyright © 2025 Altitude Management.
All rights reserved.
Ready to move your
B2B buyers forward?
Contact Altitude today to clarify your complex solutions—so your B2B audience quickly understands, trusts, and takes action.
Copyright © 2025 Altitude Management.
All rights reserved.
What’s next?
What’s next?
What’s next?
Partner marketing is complex. We simplified it with compelling, co-branded content that clearly communicates joint value—strengthening AT&T’s alliances with leading global technology providers.
Partner Marketing
Sales Collateral
Joint Solutions
Partner marketing is complex. We simplified it with compelling, co-branded content that clearly communicates joint value—strengthening AT&T’s alliances with leading global technology providers.
Partner Marketing
Sales Collateral
Joint Solutions
Partner marketing is complex. We simplified it with compelling, co-branded content that clearly communicates joint value—strengthening AT&T’s alliances with leading global technology providers.
Partner Marketing
Sales Collateral
Joint Solutions